55bdt Privacy Policy

1. Information We Collect

When you create an account, use our platform, or contact our support team, we may collect the following categories of personal information:

• Identity information: full name, date of birth, nationality, and government-issued identification documents for age and identity verification purposes.
• Contact details: email address, mobile phone number, and residential address — including your city or district within Bangladesh (e.g. Dhaka, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, Cox's Bazar).
• Financial information: transaction records including deposits and withdrawals made via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment channels. We do not store full payment credentials.
• Technical data: IP address, browser type, operating system, device identifiers, and session activity logs collected automatically when you visit or interact with our platform.
• Usage and gaming data: gaming activity, wagering history, game preferences, session duration, and responsible gaming tool settings if you have opted in to any self-restriction features.

We collect only the information that is necessary to operate our platform, fulfil legal obligations, and deliver a safe and high-quality gaming experience to players in Bangladesh.

2. How We Use Your Information

The personal data we collect is used strictly for the following purposes, and for no other purpose without your explicit consent:

• Account creation and management: to verify your identity, process your registration, and manage your 55bdt account securely throughout its lifetime.
• Transaction processing: to handle deposits and withdrawals via bKash, Nagad, Rocket, and partner banks, and to maintain accurate financial records for your account.
• Customer support: to respond to your inquiries, resolve disputes, investigate complaints, and provide assistance when you experience any issues on the platform.
• Fraud prevention and security: to detect and prevent fraudulent activity, unauthorised access, money laundering, and other illegal or prohibited conduct, in line with applicable compliance obligations.
• Service improvement and personalisation: to analyse usage patterns, improve the platform's features and content, and where you have opted in, to send you relevant promotional communications about bonuses, new games, or special events.

4. Cookies and Tracking Technologies

55bdt uses cookies and similar tracking technologies to ensure the proper functioning of our platform, remember your preferences, and analyse how users interact with our services. Cookies are small text files placed on your device when you visit our site. Some cookies are essential for the platform to work correctly; others are used to improve your experience or for analytics purposes.

You may control or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the 55bdt platform, including your ability to log in or complete transactions. We do not use cookies to serve third-party advertising on our platform.

5. Payment Data and Financial Information

When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, Visa, Mastercard, or any other supported payment method, transaction data is processed in accordance with the security standards required by those payment providers. 55bdt does not store your complete card numbers, mobile banking PINs, or full payment credentials on our servers.

Transaction records — including amounts, dates, and the payment methods used — are retained as part of your account history for fraud prevention, dispute resolution, and regulatory compliance purposes. These records may be accessed by authorised 55bdt staff who have a legitimate need to review them in the course of their duties.

7. Data Retention

55bdt retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with applicable legal, regulatory, or contractual obligations. In practice, this means that account data, transaction records, and identity verification documents are generally retained for a minimum period of five years from the date of your last transaction or account closure, in line with standard financial compliance expectations.

Once the applicable retention period has expired and there is no further legal basis to retain the data, 55bdt will securely delete or anonymise your personal information. If you request deletion of your account before the minimum retention period has elapsed, we will close your account and cease active use of your data, but certain records may need to be retained for the remainder of the minimum period.

8. Your Rights Over Your Data

As a user of 55bdt, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team using the email address provided at the bottom of this page:

• Right of access: you may request a copy of all personal data we hold about you, along with information about how it is being used and with whom it has been shared.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to erasure: you may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected, or where youwithdraw consent and there is no other legal basis for processing.
• Right to restriction: you may ask us to restrict the processing of your personal data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
• Right to object: you have the right to object to processing based on legitimate interests, including direct marketing. Where you object to direct marketing, we will stop processing your data for that purpose immediately.

We will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before acting on a request, to protect your data from unauthorised access.

10. Age Restriction — 21+ Only

55bdt is strictly an adult platform. We do not knowingly collect or process personal data belonging to individuals under the age of 21. All users are required to confirm that they are 21 years of age or older at the time of registration. If we become aware that personal data has been collected from a person under 21, we will immediately close that account, delete the associated data, and take appropriate steps to prevent recurrence. Parents and guardians in Bangladesh are encouraged to monitor and control minors' access to online gaming platforms.

11. Changes to This Privacy Policy

55bdt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or operational needs. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of 55bdt after any such changes constitutes your acceptance of the revised Privacy Policy. We therefore encourage you to review this page periodically to stay informed of how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 55bdt handles your personal data, our support team is available to assist you. We are committed to addressing all enquiries promptly and transparently.

You can reach us by email at: [email protected]